How do I receive my ticket?

You will receive an email containing your screening link and access instructions after purchase.

What if I don’t receive my email?

Please check your spam or junk folder. If you still cannot locate your access information, contact us and we will assist you.

Can I watch after the live screening?

Yes. Each ticket remains valid for 48 hours after the scheduled screening start time, allowing you to watch the film at your convenience during that viewing window.

Can I watch on my television?

Most viewers can watch using a smart TV browser, screen casting, AirPlay, HDMI connection, or compatible streaming device.

Can I share my screening link with others?

No. Ticket links are intended for the purchaser only. Please support independent film and music projects by encouraging others to purchase their own ticket.

What happens if the event is rescheduled?

Your ticket will remain valid and all ticket holders will be notified immediately.

Who do I contact if I have technical problems?

Please contact us using the Contact page and we will assist you as quickly as possible.